We know just how daunting it can be to start out on a new journey. Whether you're looking to cook, eat or drive with Kitchko, ask us anything.

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The best workplace is one that supports employees, provides opportunities for growth, is big on personal development and creates a fun and impactful environment with delicious aromatic smells. 

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Life at Kitchko

The Role&nbsp; Your role as a logistics officer is to manage Kitchko’s driver network and the flow of the delivery. You'll ensure that every order is delivered to the right location whilst adhering to cost minimization targets.You'll have frequent interactions with transportation plans, which may include human resource allocation tasks such as hiring new employees or scheduling delivery routes.&nbsp;&nbsp; It is important to understand the whole order fulfilment chain so that you can coordinate it effectively and liaise with your internal team, stakeholders, merchants, clients or customers.Responsibilities<ul><li>Use IT software to manage orders, delivery times and drivers.</li><li>Use associated software systems to coordinate and control the order cycle.</li><li>Allocate and manage driver resources according to changing needs.</li><li>Creating/Optimising delivery routes and schedules.</li><li>Implement health and safety procedures.</li><li>Tracking delivery progress.</li><li>Ensuring order fulfilment on all orders.</li><li>Quality assurance within the platform.</li><li>Understanding safety/security processes and procedure.</li><li>Recruit and coordinate delivery drivers according to availabilities and requirements.</li><li>Coordinate orders, drivers and delivery times with associated software systems.</li><li>Find and coordinate drivers and resources for maximum efficiency.</li><li>Create/optimise delivery routes and schedules on the go!</li><li>Track the progress of deliveries and implement health and safety procedures.</li><li>Reduce delivery times and ensure accuracy with associated software systems.</li></ul>To apply for this position, you must be able to comply with the following:<ul><li>Full Australian working rights.</li><li>Able to work in Sydney.</li><li>Full C Class drivers licence.</li><li>Must have own transport.</li></ul>If this seems like the position for you, please send your resume and CV to&nbsp;<a href="mailto:longchy@kitchko.com">longchy@kitchko.com</a>

The RoleThe Client Success Manager is a Sydney based, 2 days per week position, responsible for fostering and growing relationships with our existing home cooks. You will be in charge of growing our online community, responding to customer requests, recommending services and solutions to grow revenue and ensure our cooks are satisfied. If you have strong interpersonal skills and excellent rapport management abilities, it's time to join forces.Who you are&nbsp; You're a problem solver and people person, and you enjoy working with others in a collaborative environment. You understand that the best solutions come from a team effort, and you're always willing to roll up your sleeves and work together with others to find the best solution.&nbsp;These qualities will help you succeed in this role:<ul><li>1-2 years of experience in Client Success, Community Management and/or Marketing or similar field.</li><li>You're a gun when it comes to creating close rapport with people, and maintaining excellent connections with them..</li><li>Able to work with different digital platforms such as Hubspot, Discord and G Suite.</li><li>Comfortable with running weekly/fortnightly catch-ups with clients to maintain and cultivate client relationships.</li><li>Able to moderate an online community with a focus on meaningful engagement, inclusion and trust .</li><li>Competitive nature and possess high curiosity quotient.</li><li>Energetic, self motivated, and highly organised.</li><li>You love trying new foods and learning about different cuisines and cultures.</li></ul>Picture yourself in the role<ul><li>Manage active chefs through weekly, fortnightly and monthly meetings and calls and build a long-lasting relationship.</li><li>Active account management and retention, with a continual flow of communication.</li><li>You will be working with Jenifer, our Head of Operations to reduce friction points for your chefs by solving any obstacles they face in using our platform and helping make their experience great!</li><li>Be responsible for ensuring the online product catalogue, promotions and content of your chefs are updated on the marketplace – this includes adding new images, dish descriptions, profile descriptions and performing regular QA testing</li><li>Talk to your chefs about upselling opportunities with packaging, content, market stall opportunities to help grow their business.</li><li>Build, grow, and maintain a community for chefs and customers alike using our Geneva community management platform.</li><li>Identify and develop new partnerships to support our business growth – this includes On-boarding and growing our strategic partnerships.</li><li>Support our Operational and Marketing team with hosting in person and live events and workshops to upskill our chefs in Kitchko’s products and services.</li><li>Monitoring, tracking and reporting community health metrics to our senior leadership team.</li></ul>Benefits/Perks:<ul><li>Work with a growing, diverse team.</li><li>Flexible work hours- you define what success means to you.</li><li>Challenging tasks- stay excited and feel accomplished.</li><li>Get access to mentors from leading organisations in your field .</li><li>Monthly social activities with the team.</li></ul>To apply for this position, you must be able to comply with the following:<ul><li>Full Australian working rights.</li><li>Able to work in Sydney.</li></ul>If this seems like the position for you, please send your resume and CV to&nbsp;<a href="mailto:dat@kitchko.com">dat@kitchko.com.</a>

If you're still keen to join the crew, we want to know!

Do you have a passion for enjoying home-cooked meals from a vast selection of cultural backgrounds? Yeah, so do we. If you're hungry to be part of a team that value diversity, community, innovative technology and, of course, a damn good meal, please feel free to apply for one of our available roles.

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